BOS_10Business Operating System™ 6–8 weeks

    Tooling, FinOps & AI/Automation

    Rationalise the tooling stack, install FinOps discipline on SaaS + cloud spend, and stand up the AI/automation layer (RPA + AI Agents + IDP) that compounds operating leverage.

    Why it matters

    By Series A, most teams have 4–6× the SaaS tools they actually use, with 30–40% license waste. AI agents + RPA + IDP can absorb 20–30% of operational toil — but only on top of a rationalised stack with FinOps governance.

    Scope covered

    Tool-stack assessment & rationalisation (CRM / ERP / HRMS / PM / finance)
    System-integration architecture (iPaaS / Zapier / n8n / Workato)
    FinOps charter: SaaS spend governance + license-utilisation audit
    Cloud cost optimisation plan (AWS / Azure / GCP)
    RPA backlog (top-10 candidates) + first 3 bots live
    AI Agent layer (sales/ops/support copilots) — design + guardrails
    IDP (Intelligent Document Processing) for invoices / contracts / KYC
    End-to-end data-flow + workflow-automation blueprint
    How we run it

    Our methodology

    A senior-led delivery sequence — not a template dump. Each phase is operated with your team, not handed over as a deck.

    1. 1

      Stack inventory & rationalisation

      Week 1–2

      Inventory every SaaS, cloud and hardware spend line; identify overlap, shelfware and consolidation candidates with each function head.

    2. 2

      FinOps & cloud cost plan

      Week 2–3

      FinOps charter installed (license-utilisation audit, ownership, monthly review); AWS / Azure / GCP optimisation plan with reserved-instance + rightsizing actions.

    3. 3

      Integration architecture

      Week 3–4

      Pick iPaaS (Zapier / n8n / Workato), draw the end-to-end integration map, lock the system-of-record per data domain.

    4. 4

      RPA & IDP build

      Week 4–5

      Top-10 RPA backlog scored on toil-saved × feasibility; first 3 bots and the IDP layer (invoices / contracts / KYC) built and shipped to production.

    5. 5

      AI Agent layer

      Week 5–7

      Sales / ops / support copilot agents designed with explicit guardrails, evaluation harness and human-in-the-loop checkpoints; piloted with one function.

    6. 6

      Operating cadence & savings tracking

      Week 7–8

      Monthly FinOps + automation review wired; SaaS + cloud savings tracked to the P&L with finance reconciliation.

    Deliverables

    • Tool-stack assessment & rationalisation (CRM / ERP / HRMS / PM / finance)
    • System-integration architecture (iPaaS / Zapier / n8n / Workato)
    • FinOps charter: SaaS spend governance + license-utilisation audit
    • Cloud cost optimisation plan (AWS / Azure / GCP)
    • RPA backlog (top-10 candidates) + first 3 bots live
    • AI Agent layer (sales/ops/support copilots) — design + guardrails
    • IDP (Intelligent Document Processing) for invoices / contracts / KYC
    • End-to-end data-flow + workflow-automation blueprint

    KPIs & Targets

    • SaaS spend reduction↓ 20–30%
    • Cloud cost reduction↓ 15–25%
    • RPA bots live≥3 in 90 days
    • Operational toil absorbed by AI/RPA≥20%

    Stakeholders

    CFOCOOCTO / Head of EngITHeads of Function

    Timeline

    6–8 weeks