Your privacy matters. This policy explains how NineOwls Consulting Group collects, uses, and protects your information.
Effective Date: January 1, 2025 · Last Updated: April 1, 2025
We collect information you provide directly, such as your name, email address, company name, and any details shared through our contact forms or diagnostic intake processes.
We automatically collect certain technical information when you visit our website, including IP address, browser type, device information, and pages visited. This data is collected through cookies and similar technologies.
We may receive information about you from third-party sources, such as LinkedIn or referral partners, in the context of business development activities.
To provide, maintain, and improve our consulting services and client engagements.
To communicate with you about our services, including responding to inquiries and scheduling diagnostic sessions.
To send periodic communications such as our newsletter, 'The Operator's Brief,' which you may unsubscribe from at any time.
To analyze website usage and optimize user experience.
To comply with legal obligations and protect our legitimate business interests.
We do not sell, rent, or trade your personal information to third parties.
We may share information with trusted service providers who assist in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential.
We may disclose information when required by law, regulation, or legal process, or to protect the rights, property, or safety of NineOwls Consulting Group, our clients, or others.
We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/SSL) and at rest.
Access to personal data is restricted to authorized personnel on a need-to-know basis.
While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Client engagement data is retained for a minimum of 5 years following the conclusion of an engagement for compliance and reference purposes.
You have the right to access, correct, or delete your personal information held by us.
You may opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
Depending on your jurisdiction, you may have additional rights under applicable data protection laws (e.g., GDPR, CCPA).
To exercise any of these rights, please contact us at privacy@nineowls.com.
We use essential cookies to ensure the proper functioning of our website.
We use analytics cookies (e.g., Google Analytics) to understand how visitors interact with our site. You may disable these through your browser settings.
We do not use cookies for advertising or behavioral targeting purposes.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@nineowls.com.