BOS_12Business Operating System™ 6–8 weeks

    Risk, BCP, DR & Crisis Management

    Prevent operational breakdowns with a formal enterprise risk register (ISO 31000-lite), BCP, DR (RTO/RPO), incident-response runbooks and quarterly tabletop crisis drills.

    Why it matters

    A single Sev-1 incident — cyber, data-loss, key-person exit, regulator action — can erase 12 months of progress. ISO 31000-lite + BCP + DR + tabletop drills convert an existential surprise into a managed event with named owners and a tested response.

    Scope covered

    Enterprise risk register (ISO 31000-lite) + heat-map
    Founder & key-person dependency audit + succession plan
    Business Continuity Plan (BCP) — critical-process inventory + recovery strategy
    Disaster Recovery plan with RTO/RPO targets per system
    Incident-response runbooks (Sev-1 / Sev-2 / Sev-3) + on-call rota
    Crisis-comms playbook (internal, customer, regulator, media)
    Quarterly tabletop drill cadence + lessons-learned log
    Cyber-incident + data-breach response plan (DPDP / GDPR aligned)
    How we run it

    Our methodology

    A senior-led delivery sequence — not a template dump. Each phase is operated with your team, not handed over as a deck.

    1. 1

      Enterprise risk register

      Week 1–2

      ISO 31000-lite risk identification across financial, operational, cyber, regulatory, key-person and ESG; heat-map signed off by leadership.

    2. 2

      Key-person & succession

      Week 2–3

      Founder + key-person dependency audit; succession plan, knowledge-transfer windows and bench-strength gaps documented.

    3. 3

      BCP & DR plans

      Week 3–4

      Critical-process inventory, recovery strategy, RTO / RPO targets per system; DR plan validated against actual restore drills.

    4. 4

      IR runbooks & on-call

      Week 4–5

      Sev-1 / Sev-2 / Sev-3 incident-response runbooks authored, on-call rota stood up with paging; cyber + DPDP / GDPR breach plan locked.

    5. 5

      Crisis-comms playbook

      Week 5–6

      Internal / customer / regulator / media templates pre-approved by Legal + Comms; spokesperson protocol and dark-site ready.

    6. 6

      Tabletop drill & lessons-learned

      Week 6–8

      Live tabletop drill of one Sev-1 scenario with leadership; gaps captured in the lessons-learned log; quarterly drill cadence locked.

    Deliverables

    • Enterprise risk register (ISO 31000-lite) + heat-map
    • Founder & key-person dependency audit + succession plan
    • Business Continuity Plan (BCP) — critical-process inventory + recovery strategy
    • Disaster Recovery plan with RTO/RPO targets per system
    • Incident-response runbooks (Sev-1 / Sev-2 / Sev-3) + on-call rota
    • Crisis-comms playbook (internal, customer, regulator, media)
    • Quarterly tabletop drill cadence + lessons-learned log
    • Cyber-incident + data-breach response plan (DPDP / GDPR aligned)

    KPIs & Targets

    • Sev-1 RTO<4 hours (critical systems)
    • RPO<1 hour (critical data)
    • Tabletop drills / year≥4
    • Risk-register review cadenceQuarterly

    Stakeholders

    Founder/CEOCOOCISO / InfoSecLegalCFOCHRO

    Timeline

    6–8 weeks