TTX_09Tech Transformation System™ 3–6 weeks

    Integration & API Layer

    Design the integration backbone that connects internal systems, third-party tools and partners — APIs, middleware and event-driven patterns.

    Why it matters

    Integration-by-accident creates the most expensive tech debt. A real API strategy + iPaaS + event-driven backbone is the difference between a system that scales partner integrations in days vs months.

    Scope covered

    API strategy & design standards (REST / GraphQL / gRPC)
    Third-party integration map (CRM, ERP, payments, comms)
    Middleware / iPaaS architecture (Kafka / EventBridge / Workato)
    Event-driven & async architecture design
    API gateway, versioning & developer-portal setup
    Webhook & partner-integration framework
    How we run it

    Senior-led delivery sequence

    A senior-led delivery sequence — not a template dump. Each phase is operated with your team, not handed over as a deck.

    1. 01
      Week 1

      API strategy & style guide

      Lock API style guide, versioning, lifecycle and auth standards across REST / GraphQL / gRPC with platform and security.

    2. 02
      Week 2

      Integration map

      Map every internal + third-party integration with frequency, volume and SLA; identify event-driven and async candidates.

    3. 03
      Week 3–4

      iPaaS & event backbone

      Stand up middleware / iPaaS topology (Kafka / EventBridge / Workato) and migrate first 2 integrations end-to-end.

    4. 04
      Week 5–6

      Gateway & dev portal

      Roll out API gateway, versioning, sandbox and developer portal; lock partner / webhook on-boarding playbook.

    Deliverables

    • API strategy & design standards (REST / GraphQL / gRPC)
    • Third-party integration map (CRM, ERP, payments, comms)
    • Middleware / iPaaS architecture (Kafka / EventBridge / Workato)
    • Event-driven & async architecture design
    • API gateway, versioning & developer-portal setup
    • Webhook & partner-integration framework

    KPIs & Targets

    • API style-guide compliance100% new APIs
    • New partner integration time<5 days
    • Event-driven coverage≥60% inter-service

    Stakeholders

    CTOLead ArchitectPlatformPartnerships

    Timeline

    3–6 weeks