One unified system of record across CRM, MAP, CPQ, billing, CS — so every revenue dollar is traceable from click to cash.
Disconnected CRM/MAP/billing tools mean every metric is a debate, attribution is impossible, and finance closes books with manual stitching. A real lead-to-cash architecture cuts deal cycle time, slashes manual work and finally aligns sales, marketing, CS and finance.
A senior-led delivery sequence — not a template dump. Each phase is operated with your team, not handed over as a deck.
Audit current CRM, MAP, CPQ, billing, CS and analytics stack; map data flow, gaps and duplicate spend.
Re-architect Account/Contact/Lead/Opp/Asset model with single source of truth and territory hierarchy.
Build lead routing → opp → quote → order → invoice → revenue automation with SLA gates and approvals.
Stand up the executive, sales-leader, marketing and CS dashboards with one canonical metric set.
Roll out enablement, install change-management and the bi-weekly RevOps backlog review.
12–16 weeks initial build; continuous optimisation