Define the exact buyer, the wedge segment, and whether you win via PLG, sales-led, channel-led or hybrid — before spending a rupee on demand.
70% of revenue waste is upstream of the funnel — wrong ICP, fuzzy segmentation, mismatched motion. Picking PLG when the deal is enterprise (or vice versa) destroys 12–18 months of CAC. This module locks the ICP, the beachhead, and the GTM motion the rest of the engine is engineered around.
A senior-led delivery sequence — not a template dump. Each phase is operated with your team, not handed over as a deck.
Pull 18–24 months of CRM data; cohort wins, losses, churn and stalled deals to expose the real ICP signal vs the assumed one.
Lock the ICP by industry, size, geography, tech-stack and trigger events; build the disqualification list with equal rigour.
Choose the dominant motion (PLG / inbound / outbound / channel / hybrid) per segment with capacity, CAC and time-to-revenue math.
Tier accounts (1/2/3) with named-account lists, territory design and SDR/AE/CSM coverage ratios.
Equip GTM with the new ICP playbook; install the quarterly refresh ritual against win/loss and pipeline reality.
4–6 weeks initial; quarterly refresh